Well-Executed Service from Senior Negotiator: Insured Recoveries

I had a minor motor accident on 13 July 2025. Adele, Senior Negotiator: Insured Recoveries, began attending to the recovery against the Third Party's insurer in October. She responded within 3 days to my offer of additional photographs of the accident scene. From then on, she kept me informed once per month (twice in January) of the negotiations' progress. On 2 February, she informed me of the offer received and accepted from the Third Party insurer - 70%-30% apportionment of the claimed amount. This meant that my insurance excess was fully refunded! This is a fine example of well-executed, professional service. I am very grateful.