LM
Lerox M
1 reviews | Active since May 2022
06 May 2022, 10:50
Third-party claim
In 26 April 2022, I was bumped behind a vehicle behind at Scottville. On the 27th driver who bumped me gave me his insurance contact details for claim. I have requested a third-party claim from Quest Claims Solution since 28 April 2022. Till date I've been transferred from one consultant to another and nobody is assisting me. All they say, is that my case is being handled by another person.
Ref *** Contact person handling my case
Tshegofatso Motau
Claims Administrator: Front Office Review Merits
Quest Claim Solutions
Email: ***
Contact Number: ***
My contact details Lerox Mbense cell *** Email ***
Owner of insurance (damaged my vehicle) Mr Horsr Kaizer Cell ***
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Replies (1)
Quest Claims Solutions's replyOfficial
06 May 2022, 11:06Dear Lerox
Thank you for reaching out to us to rate our service and share your concerns.
We are investigating the matter and may contact you for more details to enable us to assist and advise you accordingly. Our further communication will be forwarded to your e-mail address noted on this Hello Peter review. We look forward to resolve this matter amicably.
Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions
Thank you for reaching out to us to rate our service and share your concerns.
We are investigating the matter and may contact you for more details to enable us to assist and advise you accordingly. Our further communication will be forwarded to your e-mail address noted on this Hello Peter review. We look forward to resolve this matter amicably.
Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions
Quest Claims Solutions's reply06 May 2022, 11:06
Official
Dear Lerox
Thank you for reaching out to us to rate our service and share your concerns.
We are investigating the matter and may contact you for more details to enable us to assist and advise you accordingly. Our further communication will be forwarded to your e-mail address noted on this Hello Peter review. We look forward to resolve this matter amicably.
Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions
Thank you for reaching out to us to rate our service and share your concerns.
We are investigating the matter and may contact you for more details to enable us to assist and advise you accordingly. Our further communication will be forwarded to your e-mail address noted on this Hello Peter review. We look forward to resolve this matter amicably.
Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions