MT
M T
1 reviews | Active since Apr 2018
10 Jun 2025, 18:53
Slow Service
Why is the paperwork taking forever to sort out, QCS? Almost 6 months has passed since someone sc****d my hire-car!!!!
Helpful (0)
Replies (5)0
Replies (5)
Quest Claims Solutions's replyOfficial
11 Jun 2025, 05:06Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
Quest Claims Solutions's reply11 Jun 2025, 05:06
Official
Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
MT
M T's updateReviewer Update
22 Jun 2025, 15:48From Discovery Insure:
image.png 44.27 KB
image.png 44.27 KB
MT
M T's update22 Jun 2025, 15:48
Reviewer Update
From Discovery Insure:
image.png 44.27 KB
image.png 44.27 KB
Quest Claims Solutions's replyOfficial
23 Jun 2025, 08:30Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
Quest Claims Solutions's reply23 Jun 2025, 08:30
Official
Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
MT
M T's updateReviewer Update
13 Jul 2025, 16:401. No-one has called me, as per QCS's email.
2. This claim seems to be stuck between QCS and Discovery Insure. If not FULLY resolved (i.e. excess fee reimbursed to me) by 18 July 2025, I will have no other choice than to lodge a complaint with the Ombudsman.
2. This claim seems to be stuck between QCS and Discovery Insure. If not FULLY resolved (i.e. excess fee reimbursed to me) by 18 July 2025, I will have no other choice than to lodge a complaint with the Ombudsman.
MT
M T's update13 Jul 2025, 16:40
Reviewer Update
1. No-one has called me, as per QCS's email.
2. This claim seems to be stuck between QCS and Discovery Insure. If not FULLY resolved (i.e. excess fee reimbursed to me) by 18 July 2025, I will have no other choice than to lodge a complaint with the Ombudsman.
2. This claim seems to be stuck between QCS and Discovery Insure. If not FULLY resolved (i.e. excess fee reimbursed to me) by 18 July 2025, I will have no other choice than to lodge a complaint with the Ombudsman.
Quest Claims Solutions's replyOfficial
14 Jul 2025, 04:04 Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
Quest Claims Solutions's reply14 Jul 2025, 04:04
Official
Dear M T
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support
We confirm receipt of your review.
Further advises will be forwarded to your e-mail address.
Regards
Business Support