DB
David B

1 reviews | Active since Aug 2011

20 Mar 2026, 06:08

skip due diligence, start with threats against victim

Skip due diligence and start with threats. This is how Phathiwe Lusithi at Quest Claims started her interaction with me via email.

She starts with, they haven't received my settlement for an accident. I am like what? This is the first I hear of it.

Lets start with what actually happened. I was happily driving home one day after picking up my daughter from school, driving on a road where 2 lanes merge into 1. There was no issue at this point until a driver from behind decided to aggresively drive faster and start forcing me off the road. Read, push me off the road. My car, is a plat kar, I can't do offroad, I had no choice but to stay my lane.

Anyways, the cars touched. Not hit, touched. There were barely any damage, but because this driver is aggresive and I didn't trust the situation, went straight to the police station, where they kept everyone calm and we wrote down our statements. That is what I thought was the end of it because there was no damage right? RIGHT?!

No. Now I am being threatened for destroying my credit life and sending me a summons and other things.

1. Why should I pay for damage on the other car, caused by the other driver? I was a victim in this crime.

2. Also, there were only tyre marks on that car, how does that amount to R 28,983.85 ? Seems this must be a *****ulent claim.

This whole claim against me is ********.

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Replies (1)
Quest Claims Solutions
Quest Claims Solutions's reply20 Mar 2026, 08:20
Official
Dear David,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and the frustration caused.

Further advises will be shared with you to your email address. 

Client Service Team