AM
Amanda M

1 reviews | Active since Jan 2018

24 Jul 2024, 15:18

Quest claims dissapoint!

Quest refuses to acknowledge the full amount of our claim - take note - from their specified workshop. Kimberley express is your client and This company is responsible for damage to our vehicle. Our bakkie was parked with NO occupants and Their driver crashed into the back of our parked vehicle causing extensive damage to the total of More than R37 000. They offered us compensation of Just over 20 000 wich will not cover half of the damage caused by their truck! It has been 4 months already. We are elderly people wich cannot afford to go without transport or cover the extra amount that they refuse to cover. Well done Kimberley express and Quest! I hope you treat your clients better than you treat us!

0
Replies (3)
Quest Claims Solutions
Quest Claims Solutions's reply24 Jul 2024, 15:20
Official
Dear Amanda

Please assist us with the claim number of the matter you are referring to.

Regards

Quest Service Team
Quest Claims Solutions
Quest Claims Solutions's reply24 Jul 2024, 15:59
Official
Dear Amanda

Thank you for the claim number.

We confirm receipt of the review and further communication will be forwarded to your e-mail address.

Regards

Quest Service Team
Quest Claims Solutions
Quest Claims Solutions's reply24 Jul 2024, 16:07
Official
Dear Amanda

Noted.

Regards

Quest Service Team