No 3rd party support

I hope that no one else have to claim as a 3rd party from QuestClaims (on behalf of OldMutual) - they don't have a 3rd party support system. You have to follow up every week, as they don't care. Also, their initial review (and quote) of damages caused by THEIR client was way out form the quoted damage report. I had to go back to the assessors and inspect the damages again and re-quote... Waiting on QC to accept the quote. Initial incident occurred on 26November 2024! - I'm STILL WAITING FOR the REPAIRS to be done! Really **** service!