My car was involved in an accident in May 2025 and third party claim submitted in June. and up until now no feedback. The claims administrators have been changed more than twice and I have been following up every second week with no luck. When I call The

Thank you Raylene for the call, your prompt response on my matter is highly appreciated.

Thabiso has also provided a response on e-mail.

Much appreciated.

The day after this review was published, the offer was sent to me and I signed and returned it to them, I did not dispute anything as I have already waited for so long.

The intention is to close this chapter, fix my car and move on
They have acknowledged receipt of the offer and now the waiting has begun.
I am not sure how long it will take for it to be processed since I have already waited so many months. The waiting game is ridiculous because to them it doesn't matter if you submit everything on time, they will make you wait.

I just hope that this time, this will be prioritized as I have been inconvenienced for so long.