Michelle Mthombeni’s attitude stinks!

In November last year, I learned that Question Claims Solutions was appointed to my claim after my accident. Upon calling them, I was informed that a Michelle Mthombeni was on the case. Our initial telephonic conversation last year went well but when I called in the first week of January, Michelle was dismissive and rude. I noted that and assumed she was tired from the holidays. Today I called again and was put through to Michelle who after shouting “Hello” a few times said “Yho Hayi” and hung up on me. Upon calling back, a rude Michelle finally decided I was worth her time. Please speak to Michelle. That cannot be how she handles clients. Her phone manner has left me with a bitter taste in my mouth and a little less faith in Quest Claims Solutions.