I would like to take this opportunity to thank Roxette for the exceptional claims handling skills

I would like to take this opportunity to thank Roxette for the exceptional claims handling skills. She was patience and explained the claim process. She did not raise my expectations regarding the refund of my excess and explain that the matter is apportionable due to the merits and case law applicable. I was hoping for 100percent refund. But we will wait and see. Her professionalism, shown in her email and telephone, equiette made it an absolute pleasure working with her. She is truly an asset to the company. Loyal and commit staff are hard to come by. Once again, thank you, Roxette, for your assistance.