Follow up review - post resolution

Also trying to report and remove negative reviews from the platform to create a falsely positive image is short-termism .

Directly from hellopeter admin: “They have provided us with a copy of the requirements letter signed by yourself, which unfortunately negates your complaint on the site, as you have agreed to all of the relevant terms & conditions of this process.”

I believe if they invested half the time in keeping up with client satisfaction as they do running around trying to put out PR fires, maybe the company would be on to something. Instead of trying to cover up flaws - I will end off by saying disappointed that the company just doesn’t care. I came away from the interaction frustrated, and thankful i am insured by Integrisure (hands down better all round service in my opinion)