Excellent Service Buntu Tshika

I submitted all the necessary documents to Mosa Patients on the 30th of May and communication went smooth at first. i was told that my docs would be sent to Raylene her manager for Assessment and Authorisation and it will take 10 or less days. After waiting 10 days it took me another 10 days trying to get hold of Mosa. I then came to visit helo peter to check them out and was even more discouraged and shocked to see that this terrible service is a norm at Quest Claims Solutions. After almost giving up i got thru and spoke to Buntu Tshika and asked if he could assist. He was very informative, patient and communication was prompt my trust was restored. He informed me that he will handle the matter and send me the settlement letter right away and i got it as promised. I sent it back to him the next day and 11 days later payment was processed and payment received. Thank you Buntu Tshika for your Excellent customer service and prompt communication. Keep up the good work.