Escalated matters receive personal attention

Item: Quest Claims Solutions
Rating: 3
Author: Thomas F

After few phone calls, claim was escalated and completed with speed. Thanks you!

Helpful (0)

Replies (3)

Quest Claims Solutions's replyOfficial

06 Oct 2022, 08:18

Hi Thomas

We appreciate you sharing your experience.

Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions

Quest Claims Solutions's reply06 Oct 2022, 08:18

Official

Hi Thomas

We appreciate you sharing your experience.

Regards
Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions

Thomas F's updateReviewer Update

06 Oct 2022, 08:57

Dear Mary-Ann

First time I rated your companies service, I saw no comment. If you ensured that my query was solved, thanks.

Because of the better rating I gave, remember....

One swallow does not make it summer!

Best wishes, Thomas.

Thomas F's update06 Oct 2022, 08:57

Reviewer Update

Quest Claims Solutions's replyOfficial

06 Oct 2022, 11:00

Hi Thomas

Noted.

Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions

Quest Claims Solutions's reply06 Oct 2022, 11:00

Official

Hi Thomas

Noted.

Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions