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Cobus R

1 reviews | Active since Nov 2022

30 Nov 2022, 09:54

3rd patry claim

After having to pursue the 3rd party claim myself, as I was not at fault, I'm getting mails stating the matter is her or there or there. No real communication. Only responds on my mails

0
Replies (5)
Quest Claims Solutions
Quest Claims Solutions's reply30 Nov 2022, 22:04
Official
Dear Cobus

Thank you for reaching out to us.
 We are investigating the matter and may contact you for more details to enable us to assist and advise you accordingly.  Our further communication will be forwarded to your e-mail address noted on this Hello Peter review.  We look forward to resolve this matter amicably. 

Regards

Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions 
CR
Cobus R's update13 Jan 2023, 09:55
Reviewer Update
Good day Mary-Ann, since your response I received one mail and all my mails have been ignored. Please send me alternative contact as this matter has still not been resolved.

Regards
Quest Claims Solutions
Quest Claims Solutions's reply13 Jan 2023, 10:10
Official
Hi Cobus

Thank you for making us aware.

We will visit your matter and send you feedback to your e-mail address noted on this Hello Peter review.

Regards
 Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions 

CR
Cobus R's update13 Jan 2023, 10:12
Reviewer Update
Tank you
Quest Claims Solutions
Quest Claims Solutions's reply13 Jan 2023, 10:14
Official
You are welcome.

Regards

Mary-Ann Jordaan Service Quality Manager Quest Claim Solutions