Very Disappointed

I am a cash paying customer for the past 25 years<br> I went to the sandton store and purchased some items (Tues 4th Aug 15)<br> i was told if i open a queenspark account i will receive R300 in vouchers plus 10% discount on my purchased which totalled some R970 - I agreed<br> and was told to come back with my bank statement to apply the discounts<br> I went on Thurs 6th Aug 15 to do just that but was told that I will not get the 10% discount that left me very disapointed<br> also was not told about the R100 initiation fee and the other admin fees of R10 pm and some R13.00 pm should i be unable to pay due to ill health etc<br> i like the stores and their fashions but this left a sour taste in my mouth<br>