USELESS SERVICE FROM QUEENSPARK/RCS

I have an account with Queenspark/RCS where I made a payment of R100.00 (more than the required amount of R59) on the 27/03/2015.<br> <br> On 1 April RCS deducted money out of my account despite such payment and despite me ever giving them the authority to have a debit order against my bank account.<br> <br> I have followed up on numerous occasions where I have been told that such payment of R100.00 is not on their system, I have emailed a copy of the proof of payment on 07/04/2015 and also calling for an explanation as to how or why they unilaterally deducted monies out of my account and without my consent.<br> <br> On 13 April 2015 a *****ndo Benya emailed me to inform me that such payment was not reflecting and that is why such debit order went off. No explanation was given as to how they were authorised to make such debit order, nor was any confirmation given as to when such payment will reflect. I immediately rep**** requesting such information to which I have been ignored.<br> <br> I have now also received my outstanding account on 14 April which is still not reflecting such payment. <br> Pathetic service, I will never buy from them again once this account has been settled.