1 reviews | Active since Dec 2016
Unbelievable fees / interest
<p>We (my Husband and I) opened up an account with Queenspark about 2 months ago. We bought items on the Queenspark card, but decided to pay for the items immediately to avoid interest. a Month later we got a call from a collections agency stating that we owe Queenspark monies and must pay immediately. We decided to go to the store to investigate. On investigating this account we were informed that there was a card swipe fee of R100, and there were interest / admin fees of R81.26 added for not paying on time.</p> <p> </p> <p>So in short, Paid my account on time, hidden fees was not on my account so I could not pay for this. Billed for the card swipe and added fees / interest on monies that I did not know of.</p> <p> </p> <p>Cancelled both of our cards immediately and will never buy from them again.</p> <p> </p> <p>Christo Becker</p>
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert soonest.
We apologize for any inconvenience caused.
Kind Regards,
The Queenspark Team
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert soonest.
We apologize for any inconvenience caused.
Kind Regards,
The Queenspark Team
