aS
ahmed S
1 reviews | Active since Apr 2011
09 Feb 2016, 10:00
Trigger happy to charge customers on account
I opened an account at Queenspark last year<br> Paid in Full R911 in Sep 15<br> Get an order from RCS Collections dated 15 Dec 15 received in the post yesterday 8 Feb 16 demanding a payment of R 164.86 made up of collection fees, interest and club charges<br> Phoned RCS they said I must pay<br> They had incorrect info on my account - wrong e mail address wrong mobile nbr etc<br> must I be liable for these costs if so I WILL PAY But they have lost me as a customer over the past 15-20 years<br>
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Replies (1)Queenspark's replyOfficial
09 Feb 2016, 12:41Hello SA Fair Consumer,
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
Queenspark's reply09 Feb 2016, 12:41
Official
Hello SA Fair Consumer,
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with our credit provider RCS and will revert with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
