1 reviews | Active since Oct 2015
Terrible Service from a store manager herself
I went to Queenspark Centurion to return shoes, at the door I'm asked if I'm taking something else. So I look around but I wasnt coming to shop so I decide I'll do that later. I get to the saleslady only to be told I've exceeded 1month so I must take something, they wont refund. She points at a notice on the wall, I ask her to show me that rule on the slip. She responds by rudely asking me if I dont ask about the return policy when I shop. The store manager walks into the conversation only to tell me I can go back to Menlyn where I bought them. She would not even look at the slip. I reported this to the area manager, while she expressed that she did not appreciate the way I was treated and was going to speak to her, I have not heard any kind of apology from the store or anyone. Suffice to say, I have given an instruction to close my account today. My account was only one month old.<br>
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with the staff members involved and will revert back to you with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
Good day,
Herewith acknowledgement of your complaint.
We will investigate the matter with the staff members involved and will revert back to you with feedback soonest.
We apologize for any inconvenience caused.
Kind Regards
The Queenspark Team
