Returns not accepted

Purchased goods from queenspark limpopo a month ago whilst on holiday, however some items did not fit my daughter's liking and we proceeded with a return at the Gateway branch in durban kzn, where e live. Sharon a store rep conducted the returns and indicated that because the inner garment tag does not match the price tag, she cannot conclude a return. This happened for 3 items in total. I was in awe. I asked her if the customer is now expected to match the tags before purchase in order to protect themselves against something like this, and she could not answer. She was rude and I was embarrassed in front of other customers. I asked her to contact the limpopo store to sort this out and instead she told me that she can't and it's my problem to sort out! Am I now expected to drive 1 200km to sort these 3 mismatched tag items??? Disgusted that as such a loyal customer of queenspark for years over 15, now to be subjected to such inconvenience and humiliation. Will never support again. I don't think that as a cancer patient I have time to swop tags or deal with cap like this. Bad service, bad attitude.