Queenspark/RCS Group

Due to the unsatisfactory handling of the above Queenspark Account, I hereby request that this account, which has been paid in full, be terminated with immediate effect. I opened this account on the 6th December 2014. I DID NOT RECEIVE A STATEMENT!. I went instore on the 11th January 2015 and was given an amount which I paid. RCS did not use the address which I had provided on the Queenspark Application Form. Instead, they had used the address on my RCS MAKRO account and therefore I didn't get a statement. To top it off, they had sent a COLLECTION LETTER to that incorrect address!! It is absurd to send a collection letter for an account which was barely 1 month old! I have accounts with other retail companies for more that 20 years and have NEVER received any letters because my accounts are ALWAYS paid up to date! <br> I always liked the clothing in Queenspark but my \Credit Status"is far more important than an *********** RCS! """