QUEENSPARK HARRASSMENT

Queespark clothing shop is harrassing me and do not want to account for my money. During lock level QUEENSPARK sent an easy pay no.***. I paid at pick n pay on the 24th of April. After payment they kept calling and send sms demanding payment & when brought this payment to attention was told not to worry as it will take 7 days to be allocated. I went to their shop o 4th on May at Highveld Mall Emalahleni and they faxed & email proof of payment again but still today the money I paid on 24April still not accounted for and still being called and SMS'd. in addition, I've been charged interst for none payment even though the money is in their control.

I need QUEENSPARK to sort out this account and give me the balance to pay without interest and then close the account. The card no.***