Queenspark, Brooklyn, Pretoria - terrible service.

After a very traumatic week I thought to treat myself at the Queenspark, Brooklyn branch in Pretoria. There was plenty of credit on the account but because measly payment was due, my card was declined. It was humiliating to say the least. They know they get paid on the 25th and in spite of there being plenty of credit they chose to embarrass me. I never want to set foot in another Queenspark store again. They wasted my time and added to the misery of my week. What a dreadful place. And now they expect ME to waste more time e-mailing their customer service instead of contacting the Brooklyn branch to resolve the matter. Well I resolved it myself by cutting up my Queenspark card in front of their staff. I am still so hurt and humiliated.