BS
Beauty S

1 reviews | Active since Nov 2012

22 Feb 2016, 09:43

Payment

Good day,<br> <br> I have made a payment of R200 cash at Middelburg Mall queenspark, to my surprise I received a statement saying that I did not pay. I went to Queenspark to enquirer about the payment. The Sales lady check on the system and she said no payment was made, I was so angry because I know that I made a payment. May problem is that I missed place my payment slip, so I cannot prove my payment. I understand I have to pay.<br> <br> May concern is that the sales lady told me that I am not the first one to complain about this, specially if you pay cash. I will appreciate if this can be investigated, so that it will not happen to another person, because one day I saw other couple complaining in the shop that they have made a payment and the husband was so angry that here wife did not pay. please investigate the matter to see what is the problem.

0
Replies (1)
Queenspark
Queenspark's reply22 Feb 2016, 10:03
Official
Hello sibiyabs,

Good day,

Herewith acknowledgement of your complaint.

We will investigate the matter with our credit provider RCS and will revert with feedback soonest.

We apologize for any inconvenience caused.

Kind Regards

The Queenspark Team

Best regards,