Pathetic Service. Queenspark

Queens Park is Worst retail store to deal with. I'm querying an account for the last couple of months. Pathetic. Acc ***401842 32. Can someone please have the decency to help and resolve. Last person spoke to from collections was Monique... Poor agent. No skills.... Trf to Vuyo.... Worse... Stayed on the line breathing but not talking.... What a joke Thank you