EG
Esme G

1 reviews | Active since Jun 2014

11 Feb 2016, 14:53

Pants with different length legs

I bought pants from Queenspark at Eastrand Mall, Boksburg on Monday and upon fitting it on at home I found that the one leg was 3cm SHORTER than the other! I didn't notice this in the store but only when I started shortening them that I noticed the difference. Now my expensive pants are too short on the one leg and I can't return the pants either! <br> <br> I'm NOT happy about this...don't they have Quality checks to ensure that the basics are done right?? To be honest, how many people do you know buying pants check if the legs are the same length before leaving the store? <br> <br> This to me was the last straw as I would really buy at exception from them for a special occasion as I find them to be EXCESSIVELY overpriced and now their quality has also gone for a ball of chalk...very dissapointed!

0
Replies (1)
Queenspark
Queenspark's reply11 Feb 2016, 15:12
Official
Hello EGeyer,

Good day,

Herewith acknowledgement of your complaint.

We will investigate the matter with our Quality Assessor and will revert back with feedback soonest.

We apologize for any inconvenience caused.

Kind Regards

The Queenspark Team

Best regards,