OP
O P

1 reviews | Active since Nov 2013

19 Feb 2019, 22:24

Not updating monthly credit profile

I fail to understand why credit providers ONLY update accounts in arrears on a monthly basis ,but quarterly on accounts paid up/not in arrears. Youve messed up my credit bureau a year ago and now Im trying to sort it out. SO PLEASE update my account monthly- irrespective. Dont be biased! This is not my first review w.r.t this matter.

0
Replies (2)
Queenspark
Queenspark's reply20 Feb 2019, 07:43
Official
Good Day,

We herewith acknowledge receipt of your complaint.

We shall investigate the matter with our credit provider RCS, and revert soonest.

We apologise for the inconvenience caused.

Kind Regards,
The Queenspark Team

OP
O P's update22 Feb 2019, 15:14
Reviewer Update
Received an email from Beaulah yesterday that its still with RCS..... can it really take so long!