No return/refund of damaged denim

My husband bought a denim in the amount of R599-00 at Queenspark Vaal Mall on 17 September 2017. We bought the denim at Queenspark because om the imp**** quality of their products. He wore the denim approximately 4 times, and holes stared to develop above the back pockets.

We went to return the denim on 14 October 2017, however the saleslady told us that it cannot be returned, it must be send to Cape Town so that they can inspect the material, and then they will inform us whether it is a defect in the material.

This is unacceptable and violates the section 56 of the Consumer Protection Act in that 1. Clothing at Queenspark is supposed to be of good quality and have an imp**** warranty of quality; 2. The Denim was bought on 17 September 2017 and we tried to return/refund on 14 October 2017 with the original receipt, which is less than a month after purchase. The Act states clearly that this can be done within 6 months.; 3. The Consumer has the right to choose whether he wants a refund, repair or replacement of the product at the expense of the supplier/retailer. We expressly said that we want a refund due to the fact that the denim was not of good quality and did not want the same product, and this discretion was denied by Queenspark.