I want my money back !!!!

<p>I opened up a Queens Park account mid last year , It took at least 2 months to officially activate my account because the Rosebank store employees didn’t have the correct information about how to activate a debit order .</p> <p>Alright so for the rest of 2016 the debit order was then activated and ran smoothly</p> <p>Come Dec I get a call from the service agents saying I missed a pay , was surprised because I always pay so Jan I paid double and told them to keep the debit order running so from then it was a story of every month I get a call from the RCS saying my debit order didn’t go through !!!!???</p> <p>So I have to inconvenience myself , 1st of all go to the mall (petrol cots R100 from where I ) , than manually pay , 2nd of all I get charged for phone calls RCs CALLING ME for R90</p> <p> </p> <p>I GOT SICK AND TIRED OF THIS SO I RECENTLY CALLED IN THIS MONTH ONLY TO FIND OUT THAT MY BANKING DETAILS WERE WRONG . So the person that reactivated my account got it wrong .</p> <p>So I want Queens Park/RCs to pay for the telephone charges that they HAVE BEEN charging me , IT IS NOT FAIR . My instalments went from R90 to R300 every month</p> <p> </p> <p>Service is poor can’t get hold of the supervisors . Really??? The only reason I opened up the account was to be build a credit score now its **** because of their incompetence</p>