1 reviews | Active since Oct 2012
DO NOT OPEN A QUEENSPARK ACCOUNT!
Do NOT open a account! For 3 months in a row, I would go to Queenspark East Rand Mall to pay my account. They are alway OF LINE and then I am requested to come back another time. NO - I am there on that day and I want to pay my account today. So a MANUAL PAYMENT was done. AS EXPECTED the manual payment DID NOT REFLECT on my account and A MAIL WAS RECEIVED TO SAY that my account was now in arrears. After phoning RCS I was NOW REQUESTED TO PROVE THAT I WAS TELLING THE TRUTH and to mail a PROOF OF PAYMENT. Which I did on the same day. Once again I received a mail to say my account is in arrears and the PAYMENT IS STILL NOT REFLECTING. Once again I was requested to send a PROOF. Which I did. How many time should one proof and talk to get anyone who knows what is going on. To save yourself a lot of agony. Don't open an account.
We herewith acknowledge receipt of your complaint.
We shall investigate the matter with our credit provider RCS, and revert soonest.
We apologise for any inconvenience caused.
Kind Regards
The Queenspark Team
We herewith acknowledge receipt of your complaint.
We shall investigate the matter with our credit provider RCS, and revert soonest.
We apologise for any inconvenience caused.
Kind Regards
The Queenspark Team
