Day light ******* by Queenspark and RCS

<p>I went to the Glen shopping mall as usual to do my shopping at Queenspark on the 2nd of December 2016. Little did I know that the experience will be a nightmare. The cashier swiped my card twice and she called their head office to reverse one transaction of whch I thought they did. To my surprise the transaction was not cancelled and it is still on my statement that was emailed to me yesterday. I called the manager of Queenspark at the Glen - Junior and she promised to come back to me before end of day. End of day there was no call from her. This morning I called her and she promised to call me back as RCS need proof for their mistake. I am still awaiting her call of which I doubt that she will call me back. Why am I getting ****** for Queenspark's mistake?? This is **************** and I am writing this for the customers to be aware and check their statements for such? I am not going to bend down for such *******. Infact I am disgusted about this whole thing. Never recommend Queenspark anymore to anyone.</p>