WN
Wendy N

1 reviews | Active since May 2021

20 May 2021, 20:23

Disgusting after service from Qubist!

I bought a KIC metallic water dispensing fridge cash for R5199 in December 2020. Since then I have had numerous problems with the fridge. Instead of helping me I get to call the branch myself every single time there is an issue. The fridge was replaced and then after 3 months I switched it off to clean it out, only to my shock the fridge is dead and does not come back on again. Eventually now I am phoning KIC myself to make my own service calls as no one is bothered from Qubist. The after service is disgusting, I will never recommend anyone to buy from your store in a hurry. Sad reality that I was told by Kirsty that there are customers on the line and they don't have the time to service my problem immediately.

0
Replies (0)