1 reviews | Active since Aug 2021
Food poisoning
Don't go here! On the 18th of July we went there for a nice Sunday lunch. Just after eating my sister started to feel unwell. In a few minutes she started to swell in her face and turned red. Her heart rate went up and she had difficulty breathing. I went to the manager to ask if they had a allergex tablet. They didn't have anything. I then asked if they had a first aid kit that I can have a look If they have something for an allergic reaction. At that stage we thought that is what she was having, because she ate seared tuna. The staff and management were no help at all. Didn't even asked if they can do anything to help. In a bit of a panic, because she was getting worse by the minute, I ran to the pharmacy inside the V&A waterfront to get allergex tablets. When I got back there was still no one at the table to help her, the medic that the manager called didn't arrived yet. After a few minutes the medic arrived and took her vitals. She suggested that she go to hospital. We went to hospital, she did not have an allergic reaction, but food poisoning, Scombroid poisoning. You get that from spoiled fish. After speaking to the manager the next day to tell them the fish are spoiled. The manager said they will cover all medical expenses and refund the bill. We have not recieved any payment for any medical bills or the table bill as yet. I have never seen such careless staff and management. They did not react at all on that day. The restaurant could only have 50 customers at a time, we were 4 of them. It was not a very busy time.
