What kind of people does this!!!!!!

Terrible terrible experience, bought a faulty engine for R60,000 they request to send it back to repair, when receiving it back we fitted it again for the second time just to find out the engine is still faulty with an engine knock, we have requested for a refund as we did not had time to fit it again for the 3rd time. John agreed to do a refund within 7 days. Now 14 days later and we still waiting for our refund, coming up with lame excuses that they need to sell the engine first and who knows what else............. Just be very careful dealing with these people!!!!!!!!!!