Unreliable spares shop

Dear owner

On 11 September, I bought a rear seat for my Audi A6 and paid R1500 cash for the transaction the product, however, is the incorrect one.

Unfortunately I must bring to your attention that the service of your sales team was inadequate because they could not provide me with a satisfactory solution to my problem. The seat given to me is of the wrong material and does not even fit in my vehicle and therefore the service was not performed correctly and your sales person failed to disclose the purchase policy clearly.

To resolve the problem, I would appreciate a refund or an exchange for the proper seat.

The seat purchased was left with your security and he made a note on my invoice that the item was returned.

I would also like to bring to your attention that it was not necessary for your security guard to mention to me that when you arrived in your yellow Audi R8 that you were someone from the City Council to take meter readings. I even spoke to you outside and even you **** to my face telling me that you were not the owner.

I confirmed by all your surrounding spare shops that you are indeed the owner of Quantro Auto Spares.

I have sent you many correspondence and you are deliberately ignoring them.

I look forward to your reply and a resolution to my problem. I will wait until 22 September 2021 before seeking help from a consumer protection agency or other assistance. Please contact me at the above email address.

Sincerely,

Allan