No client service orientation

The radio/info display on my Opel bakkie started to go on and off and also refused to come on at starting up. The problem was diagnosed as a part/unit behind the ignition lock.<br> Then the poor service started. First the wrong part was ordered/delivered. Then it was not available.<br> At no time during 3 days did Muller attempt to solve the problem with sparepart supply other than to sit and wait for a \supplier".<br> This does not include my numerous visits"