Worst customer service and ********* business

I’ve been ordering from Qnet for the last few months, as they came highly recommended by my doctor for their effective (and expensive!!) supplements.

The first time I ordered, the package was received within a day, and I was seriously impressed.

The second time it took a week to deliver my package, claiming there was a problem with the delivery service. But they didn’t communicate any issues with me, until I started reaching out to get an update on my package.

The third time I ordered, it’s been FIVE WEEKS and I’m still waiting. The problem is they claimed the shipment it stuck at customs, but they are selling stock, taking people’s money even when they know they have no stock in the warehouse. No indication on their online platform, and also no indication after I’ve paid. And again they didn’t communicate at all, they only respond after I reach out to them.

Then a week ago I spoke to the manager and demanded a full refund into my bank account, because at that point I have been waiting for FOUR WEEKS. And still nothing.

I have never dealt with such an unprofessional company and terrible customer service!!! It should be ******* to sell items that aren’t in stock! And then not giving customers a refund. This has been the worst experience ever and I will never do business with them again!