I was quoted R2172.12 for a once of trip of 29 km for Saturday, 29/11/25. Continually asking for this to be confirmed for 3 days in a row in order to finalize and make payment. Yesterday I was told via whatapp that there was no driver available for Saurd

Marisa, thank you for your review. Preparing for a move is stressful enough, and waiting on confirmation only to find the Saturday slot could not go ahead is a really tough position to be in. We understand why that left you upset. On our side, vehicle availability can change as drivers accept or release jobs, and when that happens customers feel it immediately. We have been working on clearer checks before a booking is finalised, so people have better cer*****y closer to move day. Thank you for taking the time to tell us how this felt.