1 reviews | Active since Apr 2022
Qcars big ********
never ever buy a car from this dealer they big ******** if that the best word that describe them.
I bought a Toyota bakkie Legend 50 2018 model on 19th of October 2021.the following i took back the car to them because.it was not performing it could not reach 140 km/h(engine lacking power); shock absorber were damaged all 4, windscreens washer system it was completely removed, interior rear mirror fall down while driving on second day, interior roof was loose. I took the car for diagnose in November the following was detected; 1. ***08 engine lack of power 2. C1433 steering angle sensor internal circuit 3. B1618 LH front air bag sensor initialization error 4. B1830 short circuit current air bag RH squip circuit current 5. B1836 short knee airbag 6. Radio Antenna 7. lost communication with the ECM 8. lost communication with the brake control system 9. lost communication with the body control module 10. lost communication with the instrumentation cluster etc.
7.
They took the car on the second day and kept it for 1 week with them and not fixing anything so that the 7 days cooling period will expire.
I have done multiples of diagnose and sent it to them but they picked few that they agreed that its their fault but never book for the car to be repaired those faults.
we later took the car to Toyota mutos in Nelspruit where they inspected the car and highlighted that the car was involved in a major accident in the front which was never mentioned to me
finally the car overheated and the engine went off.they took the car sent it for inspection and the finding was that the car has damaged the pistons,block and the cylinder head.
they are now saying its the drivers fault,while the driver noticed it when it comes to stop.
We trust this email finds you well.
Kindly send us a detailed feedback to *** .
Regards
We trust this email finds you well.
Kindly send us a detailed feedback to *** .
Regards
We acknowledge your Hello Peter complaint, and we would like to bring to light few things which were not mentioned in your complaint .
- In November you submitted a complaint with a quote of R14 454.00 which we fully honored and you were paid to sort out the repairs.
- Second complaint was submitted this year in January, and it was rejected due to consequential loss and knowingly ignoring warning signs of overheating.
- You can back to dispute the outcome of your complaint and dispute procedure was provided, we cannot be held liable to pay for mechanical damages that could have been avoided.
We acknowledge your Hello Peter complaint, and we would like to bring to light few things which were not mentioned in your complaint .
- In November you submitted a complaint with a quote of R14 454.00 which we fully honored and you were paid to sort out the repairs.
- Second complaint was submitted this year in January, and it was rejected due to consequential loss and knowingly ignoring warning signs of overheating.
- You can back to dispute the outcome of your complaint and dispute procedure was provided, we cannot be held liable to pay for mechanical damages that could have been avoided.