JW
Joan W

1 reviews | Active since Jun 2016

01 Feb 2017, 21:26

Q C Compliance Doing it Right!

<p>What a pleasure it has been to deal with this company!</p> <p> <br />We recently sold our house and were referred to QC Compliance by our estate agent. We have bought and sold three houses in the last few years and this house had by far, the most compliance issues. But QC Compliance was fantastic from beginning to end.</p> <p> <br />Charmaine, who handled the quotations and scheduling was friendly, helpful and efficient. She communicated with us proactively throughout the process. She submitted quotations and provided feed back to queries really quickly and it was just lovely to deal with her.</p> <p> </p> <p>Every member of the inspection team who did our initial assessment was prompt, friendly, efficient and knowledgeable. The inspection was thorough. We had a few compliance issues arise which we weren't expecting but the inspectors were able to properly reference current legislation and detail the work which was required in an understandable way.</p> <p>The report and subsequent quotation we received was clear and detailed. Our questions were answered promptly.</p> <p> </p> <p>One often finds that once a company secures business, they relax somewhat and aren't as attentive in finishing the work. QC surprised us again. Once we accepted the quote, the team they sent to actually do the repairs were fantastic! There was a fair amount of work required but special thanks must go to the Project Manager, Yannick. He coordinated the day SO well, especially given that he and his team had to work around a house full of moving boxes, dogs and small children!</p> <p><br />We have had so many bad experiences with contractors in the past that Yannick was a breath of fresh air. He was well spoken, organised, thorough and detail orientated. All of the technicians attending to our repairs were efficient and pleasant to deal with but we do have to extend our special thanks to Yannick for holding the day together and talking us through each step of the process.</p> <p> </p> <p>We cannot recommend this company highly enough. The consistently good service we had from every member of their team, as well as the affordability of the work, speaks very highly of their underlying management policies. While we hope we don't require their services again very soon, we will definitely be asking for them by name in the future.</p> <p> <br />QC, thanks for helping us get through this part of our move so smoothly. Please keep doing what you are doing. You guys are honestly doing it right!</p>

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