1 reviews | Active since Dec 2011
Worlds Worst Airline
I have flown with the worlds best airlines: Emirates, Singapore Airlines, British Airways and Etihad and I have never had such an appalling experience that I have had with Qatar Airways. They claim to be the worlds best which is laughable. I requested a refund for my cancelled flight (my country's border is closed and there are no international flights) and have had excuses, hours waiting on the phone, unanswered calls at call centers, and eventually a travel voucher instead of a refund!.
I understand that the COVID19 crisis is hampering some businesses, but should such a big business not prepared for such circumstances? They are so poorly prepared and poorly staffed (which seems to be a cost saving effort), that they have failed dismally in dealing with customer concerns during the COVID19 crisis. I have heard from friends how the REAL best airlines have dealt with their issues (Emirates, Singapore Airlines) and it is nothing like how Qatar has dealt with it.
I want my money back and promise to NEVER fly with this horrible, inefficient and deceptive airline. I will fly with the BEST in the future and only fly Emirates or Singapore Airlines
