****gery followed by Poor customer care

The level of ****gery and lack of customer care is appalling. Lost my precious watch at Doha. The Airport lost property office swiftly found the watch and requested I tell how I would like to collect. Me trusting and believing Qatar Airways is a world class airline, I asked them to give to the Qatar Airways office in Doha to forward to the Johannesburg office. It took another trip to Doha to find out the watch was sent to SA, 2 months ago!!!!! Been running up and down the office in Jhb and finally Nitara/Donovan told me the watch was ****** enroute and there is nothing they can do. Our company flies a staff of 50 in and out of the Middle East annually and I surely will raise this in our safety meeting. I am disgusted!!!