Shocking

<p>Where to start -</p> <p>Probably once a good airline has now deteriorated to what can only be described as shocking.</p> <p> </p> <p>In Flight - service truly unfriendly. After take-off you'll have your first drink two hours later - not kidding. Don't dare ask for something to drink, the flight attendant will meet you with such disdain that you'll struggle to look yourself in the mirror for a while.</p> <p> </p> <p>QATAR, not us, made a mistake on our booking which resulted in my wife and myself having to stay in Doha for a 15 hour layover. One can imagine our frustration. When we requested the transfer desk if we could stay in the airport hotel, as we've already been travelling for 8 hours - this is what we got - "We apologize for the mistake we made, but no". When asked why - "No". When we requested that we be allowed to do the city tour (as advertised) - "No, you did not register". I'm not exaggerating. That was the extent of their response. They didn't care at all.</p> <p> </p> <p>Its the worst customer service we've ever received - spare yourself SO MUCH. There are too many other airlines who will provide such a better experience</p>