Qatar says Stuff you to it’s Cutomers

I booked a return ticket from Durban to Amsterdam. I’m meticulous about time as I run a business and have meetings to attend. My return flight segment from JHB - DUR had a 2 hour layover. The day of my flight I find out that SAA, the carrier for the last segment has cancelled the flight and I now have a 7 hour layover. I go to Qatar offices and as a “Privillage” club member they in a polite fashion tell me to go and get stuffed. They will not do anything about it. They will not compensate me whatsoever. I believe as I had a ticket and therefore a contract with Qatar that the onus is on them to fullfil their promise to get me from point A to point B on the agreed and payed upon times. If there is a problem they should not send customers off with a kick in the butt to fight their battles for them. They should contact the customer which they DID NOT DO, and arrange a suitable flight change. I suggest NOT joining their “Privalige to be kicked in the butt” club and rather look for a more reputable company for your air travel needs. Disgusted with Reinhard Van Niekerk for the polite stuff off it’s your problem and Qatar will do nothing to help attitude.