Qatar Airways - poor customer service

<p>I arrived on Qatar Airways on 14 July 2016 and noticed that my suitcase was damaged. The QA employees weighed my suitcase and certified that the weight was 1 Kg lighter than when I checked it in. At home I immediately noticed that some goods were ****** and reported the whole incident <strong>again</strong> to QA and filled in the damage report <strong>again </strong>with the exact items ****** (in my case, only a pair of shoes and socks within the shoes)! My suitcase was picked up a day later by a QA subcontractor and that was the end of the service. To this very day, 2 September 2016, Qatar Airways has not felt it necessary to reimburse or tell me what is happening ! I have sent numerous emails to no avail! I have no words for this poor service and am awaiting a positive response to this review!</p>