GH
Gerda H

1 reviews | Active since May 2018

22 Feb 2023, 11:23

Qatar Airways - best airline 7 years in a row - HIGHLY DEBATABLE

Absolute worst airline. And absolute worst customer service, If it can be called that. From looking at some of the reviews and the absolute lack of business response it surprises me how they possibly could be the best airline 7 years in a row. Even after calling numerous times and going through every help desk and option available they absolutely refuse to help. It is a similar issue as experienced by other customers. Booking tickets together, reserving seats together and at check in you are placed miles apart. And that for a 30 hour long haul flight to New Zealand. I don't even feel like sharing all the details because I've been doing it so many times the past few days to no avail. Absolutely not happy with the service or effort from this airline. Will not recommend them to anyone and will make every effort to never use them again. The clearly do not need customers... or happy customers. Wonder how on earth they are the best airline 7 years in a row.

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