Never Volunteer for an Overbooked Qatar Airways Flight

If you are ever asked to volunteer for another flight by Qatar Airways, my advice is simple: don't.

Our flight was overbooked, and we were asked to volunteer for a different itinerary. This meant leaving the rest of our travel group and taking three flights instead of two, so we initially declined.

The only reason we agreed was because we were promised compensation. Before accepting, I specifically asked whether the compensation was guaranteed, and made it clear that if there was any uncer*****y, I was not interested. Two Qatar Airways employees assured me that the compensation was 100% guaranteed and that, as a professional airline, they would honour it.

That was six months ago.

Since then, I have called Qatar Airways around 30 times for updates. Every single time I have been told that the matter has been "escalated" and that someone will get back to me. Six months later, I have still received no compensation and no meaningful resolution.

My advice: never volunteer when Qatar Airways overbooks a flight. The promised compensation isn't worth trusting.