NEVER FLY QATAR AIRWAYS: POOR SERVICE, DISRESPECTFUL TREATMENT, AND LACK OF CUSTOMER CARE AND ABUSE

NEVER FLY QATAR AIRWAYS: POOR SERVICE, DISRESPECTFUL TREATMENT, AND LACK OF CUSTOMER CARE AND ABUSE I recently traveled with Qatar Airways from South Africa to China and deeply regret choosing this airline. The flight from Johannesburg was delayed by over 24 hours, during which I received multiple, confusing re-booking messages. As a result, I faced several significant issues: I paid for a hotel night in China (approximately 140 USD) that I was unable to use due to the flight delay. Unfortunately, the hotel refused to consider my situation and denied a refund. I was stranded at Shanghai Airport for over 30 hours without access to a shower, food, or a place to rest (an additional expense of around 200 USD). Their manager at the airport told me they simply didn’t care. I missed two full days of a conference, resulting in an intellectual loss valued at more than 500 USD. I lost my wallet, which contained about 50 USD in cash, my driver’s license, and five bank cards (replacement costs totaling approximately 100 USD). In return, I was only offered a 200 USD non-transferable voucher for future travel, which felt like an insult. I requested a fairer compensation of at least 1000 USD as a goodwill gesture, but this was refused. I also recalled that if a customer missed boarding by even 5 minutes, they would be required to buy a new ticket. Yet, when Qatar Airways delayed the flight by over 48 hours, causing me significant losses, they offered a mere 200 USD. This is an unfair and exploitative business practice. I will never fly with Qatar Airways again.