1 reviews | Active since May 2016
My 77 year old mother Left stranded by Qatar
<p>POOR SERVICE FROM QATAR AIRWAYS. To all my friends on Facebook. Please share with all your friends. I flew from SA to the USA to fetch my mum and accompany her back home. Mum was expected to travel back in November 2015 and she was unable to, due to ill health. I had phoned Qatar in October 2015 and rescheduled her flight for 30 May 2016. Only to be told that her ticket was not valid. I DID MY BOOKING THROUGH THE CALL CENTRE IN SA WITH SENIOR SALES CONSULTANT. A MR DALE DREYER HELPED ME CONFIRM MUMS BOOKING WHICH IS THE REASON IM HERE TO FETCH HER. Mr Dreyer never rep**** to several of my emails to inform me. Qatar does not care because people like Mr Dreyer does not care. He hasn't rep**** to mails as yet. I have been fighting this battle with Qatar since 2 weeks and having no positive results. My question is, why change her ticket IN OCTOBER and tell me NOW that its not valid. I have a confirmed printout from Qatar to validate this. I have sent them about 20 emails and I have UP to now not received any replies. I EVEN WENT TO THE EXTENT OF EMAILING THE CEO OF QATAR, HIS EXCELLENCY AKBAR AL BAKER, AND STILL NO RESPONSE. I urge you not to fly Qatar. PLEASE SHARE. THEY DONT CARE BECAUSE THEY DONT REPLY AND ITS NOT THEIR MONEY.</p>
