Most patronizing phone call ever!

I booked my flight MONTHS ago which leaves in 4 days. I received an email today stating that my itinerary has changed & that I need to get in touch. <br> I then speak to a lady, Ayesha Wiliams. I've been in a good mood all day,so if for any reason I did or said something to provoke this lady, by all means. <br> As we are going through the itinerary, I'm making notes in my diary & checking the info I have to make sure I catch my flight in time, because this at first seemed like the only flight that was affected, was my departure flight back from the UAE. Hence my questions.<br> <br> So I hear her say that my outbound flight time is different to what I have & when I asked her, she started saying how I need to let her speak, LIKE A CHILD & that i need to keep quiet. So I kept quiet...and she kept quiet...and we sat there for probably a minute, not saying anything. I let it go - I don't have time for games.<br> <br> But when she did it again, I immediately let her know that I paid for this flight & that if she is impatient she needs to let me speak to someone else. <br> <br> I am so unhappy with the service. What will it be like on the flight? Will I also be treated like I am <br> ****? Im dreading this whole experience!