Disappointed Customer: Lack of Communication

Dear Qatar Airways

I am writing to express my deep disappointment at the lack of communication I have received from ‘The World’s Best Arline’ regarding my lost and found query, which was lodged on January 12th, 2023.

From an airline like Qatar, ‘The World’s Best Arline,’ I expected to be kept informed throughout the process, especially given the time that has passed - it has now been almost four months since I was initially guided to lodge my lost and found items. The fact that I have not been contacted by anyone on your team regarding my claim is both dismaying and unacceptable.

I kindly request that you prioritize my query and promptly update me.

Thank you for your attention to this matter.

Regards Yolanda Coetzee +27 ***